Royal Canin
Junior Key Account / Customer Development Manager
Brussels, Belgium
Everything we do is driven by our passion for pets. Across every role and every location around the world, our teams are united by a shared purpose: creating A Better World For Pets. As a truly pet-centric company, we put pets at the heart of everything—from the products we create to the care and expertise we bring to our work. Whether you’re in R&D, manufacturing, customer care, or any of the corporate functions, your contributions make a direct impact on the health of pets everywhere. We’re also deeply committed to the growth and development of our associates, offering opportunities to learn, innovate, and make a difference every day.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Junior Key Account / Customer Development Manager at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
What I love most about Royal Canin is how pet-centric we are—everything we do revolves around improving the lives of pets. It’s not just about creating high-quality products; it’s about living our purpose every day. At the same time, Royal Canin invests in us as associates, helping us grow, develop our skills, and find real meaning in our work. It’s inspiring to be part of a global team that prioritizes both pet health and personal development.
Christina Sermak-Frankowski People & Organization Director, Learning & Culture
At Royal Canin, a leading brand of Mars Petcare, we have a clear mission: Make a Better World for Pets. To make this vision a reality, we partner with the leading pet specialty retailers in the BeNeLux market. And now, we’re looking for a Junior Key Account Manager to strengthen our team and help us shape the future with accounts like Aveve, Horta and Poils & Plumes.
As Junior KAM, you will be part of the BeNeLux Pet Specialty Retail Sales team, which is embedded in the Royal Canin West Europe cluster. This means you’ll be surrounded by experienced colleagues, exposed to best practices, and given the tools to accelerate your development.
This role is designed as a feeder position into the Senior Key Account Manager role in around 3 years. If you bring the right potential and ambition, this is your chance to grow into more senior and even managerial roles within Mars.
What are we looking for?
At least a Bachelor’s degree in Business, Marketing, Economics or related fields; Master’s preferred
Early career experience – 1–3 years in Sales, Trade Marketing, Category Management or similar (FMCG, Retail or Pet Care is a plus)
Hands-on mindset – you’re eager to roll up your sleeves, handle details, and take responsibility
Growth potential – strong analytical, communication and organizational skills, showing ambition to step into more senior roles in the future
Languages – fluent in Dutch, French and English (business proficiency in all three)
What will be your Key Responsibilities?
Manage and grow partnerships with mid-sized Pet Specialty Retail accounts (Aveve, Horta, Poils & Plumes)
Take ownership of daily operations: listings, promotions, activations, and visibility in-store & online
Support the Senior KAMs on top accounts with data analysis, reporting, and preparation of Joint Business Plans
Work closely with marketing, supply chain and field sales to ensure seamless execution
Monitor customer performance, track competitor activity and identify new growth opportunities
Handle some operational and administrative tasks — an essential part of learning the trade and building a strong commercial foundation
What can you expect from Royal Canin?
Be part of Royal Canin, the global Pet Food market leader, and part of Mars Petcare
Get exposure to top BeLux accounts and learn from Senior KAMs while managing your own portfolio
A steep personal development curve with training, mentoring and international career opportunities
Enjoy the unique culture of Mars: freedom within responsibility, collaboration, and purpose-driven work