Royal Canin
Junior Key Account / Customer Development Manager
Bruxelles, Belgique
Tout ce que nous faisons est guidé par notre passion pour les animaux. À travers chaque rôle et chaque site dans le monde, nos équipes sont unies par une mission commune : créer un Monde Meilleur pour les Animaux. En tant qu’entreprise véritablement centrée sur les animaux, nous plaçons les animaux au cœur de tout—des produits que nous développons aux soins et à l’expertise que nous apportons à notre travail. Que vous soyez en R&D, en production, au service client ou dans l’une de nos fonctions corporate, vos contributions ont un impact direct sur la santé des animaux partout dans le monde. Nous sommes également profondément engagés envers la croissance et le développement de nos collaborateurs, offrant des opportunités d'apprendre, d'innover et de faire la différence chaque jour.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Junior Key Account / Customer Development Manager at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
Ce que j’aime le plus chez Royal Canin, c’est à quel point nous sommes centrés sur les animaux—tout ce que nous faisons tourne autour de l’amélioration de la vie des animaux. Il ne s’agit pas seulement de créer des produits de haute qualité, mais de vivre notre mission au quotidien. En même temps, Royal Canin investit en nous, les collaborateurs, en nous aidant à grandir, à développer nos compétences et à donner un véritable sens à notre travail. C’est inspirant de faire partie d’une équipe mondiale qui met la santé des animaux et le développement personnel au cœur de ses priorités.
Christina Sermak-Frankowski Directrice People & Organization, Learning & Culture
At Royal Canin, a leading brand of Mars Petcare, we have a clear mission: Make a Better World for Pets. To make this vision a reality, we partner with the leading pet specialty retailers in the BeNeLux market. And now, we’re looking for a Junior Key Account Manager to strengthen our team and help us shape the future with accounts like Aveve, Horta and Poils & Plumes.
As Junior KAM, you will be part of the BeNeLux Pet Specialty Retail Sales team, which is embedded in the Royal Canin West Europe cluster. This means you’ll be surrounded by experienced colleagues, exposed to best practices, and given the tools to accelerate your development.
This role is designed as a feeder position into the Senior Key Account Manager role in around 3 years. If you bring the right potential and ambition, this is your chance to grow into more senior and even managerial roles within Mars.
What are we looking for?
At least a Bachelor’s degree in Business, Marketing, Economics or related fields; Master’s preferred
Early career experience – 1–3 years in Sales, Trade Marketing, Category Management or similar (FMCG, Retail or Pet Care is a plus)
Hands-on mindset – you’re eager to roll up your sleeves, handle details, and take responsibility
Growth potential – strong analytical, communication and organizational skills, showing ambition to step into more senior roles in the future
Languages – fluent in Dutch, French and English (business proficiency in all three)
What will be your Key Responsibilities?
Manage and grow partnerships with mid-sized Pet Specialty Retail accounts (Aveve, Horta, Poils & Plumes)
Take ownership of daily operations: listings, promotions, activations, and visibility in-store & online
Support the Senior KAMs on top accounts with data analysis, reporting, and preparation of Joint Business Plans
Work closely with marketing, supply chain and field sales to ensure seamless execution
Monitor customer performance, track competitor activity and identify new growth opportunities
Handle some operational and administrative tasks — an essential part of learning the trade and building a strong commercial foundation
What can you expect from Royal Canin?
Be part of Royal Canin, the global Pet Food market leader, and part of Mars Petcare
Get exposure to top BeLux accounts and learn from Senior KAMs while managing your own portfolio
A steep personal development curve with training, mentoring and international career opportunities
Enjoy the unique culture of Mars: freedom within responsibility, collaboration, and purpose-driven work