Royal Canin
Global Perfect Digital Store Manager (H/F/X)
Aimargues, Francia
Everything we do is driven by our passion for pets. Across every role and every location around the world, our teams are united by a shared purpose: creating A Better World For Pets. As a truly pet-centric company, we put pets at the heart of everything—from the products we create to the care and expertise we bring to our work. Whether you’re in R&D, manufacturing, customer care, or any of the corporate functions, your contributions make a direct impact on the health of pets everywhere. We’re also deeply committed to the growth and development of our associates, offering opportunities to learn, innovate, and make a difference every day.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Global Perfect Digital Store Manager (H/F/X) at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
What I love most about Royal Canin is how pet-centric we are—everything we do revolves around improving the lives of pets. It’s not just about creating high-quality products; it’s about living our purpose every day. At the same time, Royal Canin invests in us as associates, helping us grow, develop our skills, and find real meaning in our work. It’s inspiring to be part of a global team that prioritizes both pet health and personal development.
Christina Sermak-Frankowski People & Organization Director, Learning & Culture
Location : Aimargues
Segment :Royal Canin
Contract Type :Permanent
Our Royal Canin Vision is to grow the Science Health Nutrition category in partnership with retailers. To continue to generate category growth in an OMNI-channel reality, the Global Perfect Digital Store Manager will develop, lead and support the development and continuous of Perfect Digital Store program to E-Commerce subchannels (pureplayers, click & mortars, marketplaces, new channels…) in order drive brilliant foundations of our brand and category online. The ambition is to become the partner of choice of preferred retailers and drive Royal Canin product recommendation at the service of a growing business. Perfect Digital Store is a critical enabler to drive category growth and brand credibility with our business partners and pet owners.
What are we looking for?
5+ years in E-Commerce/Sales/Marketing with local and customer facing experiences
Proven successful track record on eCommerce and/or e-business development
Comfortable with project management in complex cross-functional environment
Digital Merchandising expert
Strong verbal and written communication skills and the ability to interact professionally with diverse group of executives, managers and potentially stakeholders.
Experience in international environment
What would be your key responsibilities?
Act as a Subject Matter Expert owning and delivering the roadmap to enhance and develop PDS program, ensuring it stays a leading edge program driving category growth and perfect execution with customers across multiple subchannels (from pureplay specialist to marketplaces)
Support the deployment of Perfect Digital Program (with regional support) across priority markets
Own and continually improve the Digital Merchandising Key Beliefs (MKBs) and Test &Learn agenda in partnership with the Global CMI team to generate and codify insights fueling the credibility of PDS program.
Collaborate with Content & Visual merchandising teams to lead an efficient content creation process & roadmap in support of our Digital Merchandising Strategy (all product content related MKBs)
Facilitate connections between regions and/or markets to share knowledge, challenges and opportunities as part of the broader E-Commerce community. Identify local champions/lighthouses to enable peer-to-peer support.
Work with Data Technology and external providers to build Perfect Digital Store audits supported by automation tools, helping local markets to take next best actions. Explore additional tools and services that could fuel the impact of PDS in markets.
Act as a consultant with local teams, owning the “Quality Assessment tool” to support local markets in making the most of PDS program by highlighting the key gaps to overcome
What can you expect from Mars?
You will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office!
You will work in a unique campus, which gathers more than 800 Associates working for: the international HQ, the French subsidiary, two laboratories, a kennel and a cattery with more than 200 cats & dogs, and finally the most important factory of the Royal Canin group
A unique and ideal work environment to become the leader in health through nutrition for cats and dogs!
Royal Canin's CSR commitments, to build a better world for tomorrow:
Since 2015, no waste to landfill is made by the 16 Royal Canin factories in the world
All Royal Canin products manufactured in Europe are ISO 14001 certified from design to factory gate
Since 2017, Royal Canin has supported the K-DOG program of the Curie Institute, which trains dogs to detect breast cancer via olfaction.
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