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Royal Canin

Global Perfect Digital Store Manager (H/F/X)

Aimargues, France

Tout ce que nous faisons est guidé par notre passion pour les animaux. À travers chaque rôle et chaque site dans le monde, nos équipes sont unies par une mission commune : créer un Monde Meilleur pour les Animaux. En tant qu’entreprise véritablement centrée sur les animaux, nous plaçons les animaux au cœur de tout—des produits que nous développons aux soins et à l’expertise que nous apportons à notre travail. Que vous soyez en R&D, en production, au service client ou dans l’une de nos fonctions corporate, vos contributions ont un impact direct sur la santé des animaux partout dans le monde. Nous sommes également profondément engagés envers la croissance et le développement de nos collaborateurs, offrant des opportunités d'apprendre, d'innover et de faire la différence chaque jour.

  • Job Type: varies
  • Level: mid-level
  • Travel: varies
  • Average Salary: $63K-$96K

Success Profile

What makes a successful Global Perfect Digital Store Manager (H/F/X) at Royal Canin? We look for the right mix of the following traits when speaking with you.

  • Analytical
  • Curious
  • Efficient
  • Responsible
  • Results-driven
  • Team player
  • Purpose

    Connect your passion for pets to the purpose: A Better World For Pets

  • Health & Wellbeing

    A comprehensive focus on your individual health & wellbeing

  • Inclusion

    A place where you can belong and be yourself

  • Career development

    Professional learning offerings, annual personal development plans, Mars University

  • Attractive total rewards

    Your financial wellbeing through a competitve salary and bonus plan

  • Focus on sustainability

    We invest in you so you can make a better world

Ce que j’aime le plus chez Royal Canin, c’est à quel point nous sommes centrés sur les animaux—tout ce que nous faisons tourne autour de l’amélioration de la vie des animaux. Il ne s’agit pas seulement de créer des produits de haute qualité, mais de vivre notre mission au quotidien. En même temps, Royal Canin investit en nous, les collaborateurs, en nous aidant à grandir, à développer nos compétences et à donner un véritable sens à notre travail. C’est inspirant de faire partie d’une équipe mondiale qui met la santé des animaux et le développement personnel au cœur de ses priorités.

Christina Sermak-Frankowski Directrice People & Organization, Learning & Culture

Location : Aimargues

Segment :Royal Canin

Contract Type :Permanent

Our Royal Canin Vision is to grow the Science Health Nutrition category in partnership with retailers. To continue to generate category growth in an OMNI-channel reality, the Global Perfect Digital Store Manager will develop, lead and support the development and continuous of Perfect Digital Store program to E-Commerce subchannels (pureplayers, click & mortars, marketplaces, new channels…) in order drive brilliant foundations of our brand and category online. The ambition is to become the partner of choice of preferred retailers and drive Royal Canin product recommendation at the service of a growing business. Perfect Digital Store is a critical enabler to drive category growth and brand credibility with our business partners and pet owners.

What are we looking for?

  • 5+ years in E-Commerce/Sales/Marketing with local and customer facing experiences

  • Proven successful track record on eCommerce and/or e-business development

  • Comfortable with project management in complex cross-functional environment

  • Digital Merchandising expert

  • Strong verbal and written communication skills and the ability to interact professionally with diverse group of executives, managers and potentially stakeholders.

  • Experience in international environment

What would be your key responsibilities?

  • Act as a Subject Matter Expert owning and delivering the roadmap to enhance and develop PDS program, ensuring it stays a leading edge program driving category growth and perfect execution with customers across multiple subchannels (from pureplay specialist to marketplaces)

  • Support the deployment of Perfect Digital Program (with regional support) across priority markets

  • Own and continually improve the Digital Merchandising Key Beliefs (MKBs) and Test &Learn agenda in partnership with the Global CMI team to generate and codify insights fueling the credibility of PDS program.

  • Collaborate with Content & Visual merchandising teams to lead an efficient content creation process & roadmap in support of our Digital Merchandising Strategy (all product content related MKBs)

  • Facilitate connections between regions and/or markets to share knowledge, challenges and opportunities as part of the broader E-Commerce community. Identify local champions/lighthouses to enable peer-to-peer support.

  • Work with Data Technology and external providers to build Perfect Digital Store audits supported by automation tools, helping local markets to take next best actions. Explore additional tools and services that could fuel the impact of PDS in markets.

  • Act as a consultant with local teams, owning the “Quality Assessment tool” to support local markets in making the most of PDS program by highlighting the key gaps to overcome

What can you expect from Mars?

  • You will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office!   

  • You will work in a unique campus, which gathers more than 800 Associates working for: the international HQ, the French subsidiary, two laboratories, a kennel and a cattery with more than 200 cats & dogs, and finally the most important factory of the Royal Canin group  

  • A unique and ideal work environment to become the leader in health through nutrition for cats and dogs!

Royal Canin's CSR commitments, to build a better world for tomorrow:

  • Since 2015, no waste to landfill is made by the 16 Royal Canin factories in the world

  • All Royal Canin products manufactured in Europe are ISO 14001 certified from design to factory gate

  • Since 2017, Royal Canin has supported the K-DOG program of the Curie Institute, which trains dogs to detect breast cancer via olfaction.

 #LI-Hybrid

#LI-CM1

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