Royal Canin
Royal Canin Sales Support x-VCM CEE Cluster
Bucharest, Romania; Budapest, Hungary; Niepołomice, Poland
Everything we do is driven by our passion for pets. Across every role and every location around the world, our teams are united by a shared purpose: creating A Better World For Pets. As a truly pet-centric company, we put pets at the heart of everything—from the products we create to the care and expertise we bring to our work. Whether you’re in R&D, manufacturing, customer care, or any of the corporate functions, your contributions make a direct impact on the health of pets everywhere. We’re also deeply committed to the growth and development of our associates, offering opportunities to learn, innovate, and make a difference every day.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Royal Canin Sales Support x-VCM CEE Cluster at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
What I love most about Royal Canin is how pet-centric we are—everything we do revolves around improving the lives of pets. It’s not just about creating high-quality products; it’s about living our purpose every day. At the same time, Royal Canin invests in us as associates, helping us grow, develop our skills, and find real meaning in our work. It’s inspiring to be part of a global team that prioritizes both pet health and personal development.
Christina Sermak-Frankowski People & Organization Director, Learning & Culture
The Sales Support role is a key member of the Sales Team. While sitting in PP, the role is cross-Channel and has similar responsibilities in PSR. By handling the operational tasks of the sales department, the job holder supports the sales field teams and key accounts managers in spending more time with the customers. The role also ensures efficient communication and collaboration with our customers by maintaining accurate records of our accounts.
What are we looking for?
Education & Professional Qualifications
Bachelor in Business Administration, Sales, Marketing, or related field
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Knowledge / Experience
Prior experience in sales operations or administrative roles
Strong analytical skills
Strong organizational skills
Good communication and presentation skills (oral and written)
Proficient use of office tools (Microsoft Excel, Word, PowerPoint, and Adobe Acrobat)
Fluency in English written and spoken, to add other languages.
What will be your key responsibilities?
Sales Reporting & Analysis:
Prepare and maintain different sales reports, consolidate sub-cluster reports (including DMRs related), track the KPIs provided by Demand Directors and provide data-driven insights to the sales team.
Operations Support:
Support Demand Directors or Sales Field Managers with some operational reporting, SIP tracking or internal presentations (DMR, BRs).
CRM Management:
The position will be required to use the local sales CRM system (or other tools) of the unit and update information; maintain data accuracy of records and collaborate with Sales Operations Manager in relation to sales CRM system.
Team meetings:
The sales support position will at times support Demand Directors or Sales Field Manager with organizing team meetings and will attend team meetings to support with some operational tasks follow ups.
Royal Canin
The Royal Canin company, the owner of the ROYAL CANIN® brand, is a division of Mars Petcare and the global leader in nutritional health for cats and dogs. For over 50 years, Royal Canin has been committed to providing Health Through Nutrition to cats and dogs while improving the quality of their lives. Founded in 1968 by the French veterinarian Dr. Jean Cathary, Royal Canin has been continually working and partnering with nutritionists, breeders, and veterinarians around the world. Based in Aimargues, in the south of France, we are proudly operating in more than 100 markets with 8,000 Associates all over the globe united by the same purpose. The Royal Canin company, the owner of the ROYAL CANIN® brand, is a division of Mars Petcare and the global leader in nutritional health for cats and dogs. For over 50 years, Royal Canin has been committed to providing Health Through Nutrition to cats and dogs while improving the quality of their lives. Their age, lifestyle, size, breed, and activity level are observed through science in order to produce specific diets for each animal’s specific needs. Carefully curated nutritional products and tailored formulas are available at pet specialty retailers and veterinary hospitals worldwide
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. A strong focus on learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.