Royal Canin
Senior Software Technician
North Sioux City, Dakota del Sud
Behind every bag of our product is a team of skilled engineers and manufacturing experts dedicated to ensuring the highest quality and safety standards. Whether you're optimizing production lines, designing innovative solutions, or maintaining cutting-edge technology, your work will directly contribute to improving the lives of pets around the world. Make your mark on a team where innovation, precision, and passion come together every day.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Senior Software Technician at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
I take immense pride in leading a team that is passionate about making a difference for pets. Every day, we focus on precision, innovation, and maintaining the highest quality standards. What truly sets Royal Canin apart is the commitment to development—whether it’s advancing our processes, adopting cutting-edge technology, or helping associates grow in their careers. It’s incredibly rewarding to know that our work not only drives success but also creates meaningful opportunities for everyone on the team.
JR Smith North Sioux City Site Director, Global Value Chain Operations
Job: Senior Software Technician
Shift: Days
Location: Royal Canin (North Sioux City, SD)
Royal Canin is seeking Senior Software Technician to join our exciting pet food business at a North Sioux City manufacturing plant. We focus on the unique needs of cats and dogs. Our obsession with detail allows us to deliver precise, effective nutrition and help them become their magnificent best.
The Senior Software Technician is responsible for the safe, reliable, and efficient performance of the automated plant processes, systems, and lines. They must be multi-crafted with a heavy emphasis on software and control systems. Their work includes on-line troubleshooting and repair, design input, continuous improvement activities, and training of other technicians, contractors, and plant operators.
What are we looking for?
5+ years of experience in industrial Controls, Automation, Computer Science with understanding of networks, databases and scripting
Preferred: AS or BS degree In Controls, Automation, Computer Science, or related field
Resolves most questions and problems, and refers only the most complex issues to higher levels
Preferred: Food production experience: mixing, filling, FDA regulated sterilization, packaging
What will be your key responsibilities?
General IT & Software Support:
Manage Windows OS environments, Microsoft Office tools, and remote access technologies (RDP, VPN, SSH). Troubleshoot common IT and cybersecurity issues.PLC Programming & Maintenance:
Develop, test, and maintain PLC programs (Siemens, Allen-Bradley, Schneider). Ensure proper documentation, backups, and change management.SCADA & HMI Systems:
Configure and support SCADA platforms (Factory Talk, Ignition), design HMI screens, and monitor system performance.Industrial Servers & Infrastructure:
Maintain industrial servers, virtual machines, and databases ensuring uptime, backups, and cybersecurity compliance.Manufacturing Execution System (MES):
Support MES configuration, data integration with PLC/SCADA, and troubleshoot production control issues. Collaborate with cross-functional teams to ensure compliance and traceability.Industrial Networking:
Support and troubleshoot industrial network protocols (Ethernet/IP, Profinet, Modbus TCP). Maintain network hardware and document topology.Database & Data Management:
Administer SQL databases and process historians, ensuring data integrity, backup, and disaster recovery readiness.Troubleshooting & Support:
Provide on-site technical support, conduct root cause analysis, and coordinate with maintenance and engineering teams.Systems Integration & Continuous Improvement:
Assist with new equipment integration, FAT/SAT testing, and recommend automation improvements.Compliance & Documentation:
Maintain technical documentation and ensure systems comply with industry standards (GMP, HACCP, ISO). Support audits and safety protocols.Training & Collaboration:
Train operators and technicians, communicate effectively with non-technical teams, and collaborate with IT on cybersecurity and network management.
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
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