Royal Canin
Sales Support Pet Specialty Retail (BNL)
Bruxelles, Belgique; Veghel, Pays-Bas
Tout ce que nous faisons est guidé par notre passion pour les animaux. À travers chaque rôle et chaque site dans le monde, nos équipes sont unies par une mission commune : créer un Monde Meilleur pour les Animaux. En tant qu’entreprise véritablement centrée sur les animaux, nous plaçons les animaux au cœur de tout—des produits que nous développons aux soins et à l’expertise que nous apportons à notre travail. Que vous soyez en R&D, en production, au service client ou dans l’une de nos fonctions corporate, vos contributions ont un impact direct sur la santé des animaux partout dans le monde. Nous sommes également profondément engagés envers la croissance et le développement de nos collaborateurs, offrant des opportunités d'apprendre, d'innover et de faire la différence chaque jour.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Sales Support Pet Specialty Retail (BNL) at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
Ce que j’aime le plus chez Royal Canin, c’est à quel point nous sommes centrés sur les animaux—tout ce que nous faisons tourne autour de l’amélioration de la vie des animaux. Il ne s’agit pas seulement de créer des produits de haute qualité, mais de vivre notre mission au quotidien. En même temps, Royal Canin investit en nous, les collaborateurs, en nous aidant à grandir, à développer nos compétences et à donner un véritable sens à notre travail. C’est inspirant de faire partie d’une équipe mondiale qui met la santé des animaux et le développement personnel au cœur de ses priorités.
Christina Sermak-Frankowski Directrice People & Organization, Learning & Culture
Location: Veghel (NL) / Brussels (BE)
Are you an organized multi-tasker who thrives on operational excellence but also dreams of a career in Key Account Management? At Royal Canin, you won’t just get a peek behind the scenes of our largest customers; you’ll be the one keeping the engine running.
The Role
As Sales Support, you are the vital link within our BeNeLux Sales team. This is not just an administrative role. It is a dynamic, operational position where you directly impact the commercial success of our major Pet Specialty Retailers. You will be the right-hand partner to our Key Account Managers and the primary point of contact for both internal departments and our key clients.
Key Responsibilities
Your focus will be built on three pillars: Service, Structure, and Insight.
- Commercial Engine: You manage price lists, contracts, and customer master data with absolute precision. You ensure everything in our systems (CRM, Promotools) is accurate down to the last decimal.
- Analytical Insight: You dive into the data. You prepare KPI reports and translate raw numbers into actionable insights that Key Account Managers can use immediately.
- Client & Stakeholder Management: Questions about deliveries, invoices, or listings? You are the go-to person for the customer, coordinating swiftly with Supply Chain, Finance, and Customer Service.
- Continuous Improvement: You identify where processes can be more efficient and take the lead in elevating automation or digital sales tools to the next level.
Why this is your next big step
This is the perfect place to discover how the world of Key Account Management truly operates. You will be involved in strategic reviews, co-manage trade spends with the Retail Director, and gain significant exposure within a global organization. Whether your ambition lies in Sales, Marketing, Finance, or Analytics, this role provides the foundation to build your future career.
Who are you?
You are a 'doer' with a sharp eye for detail, but you never lose sight of the bigger picture. You are service-oriented—both toward your team and the customer—and you stay composed even when the agenda is full.
- Education: Bachelor’s or Master’s degree (e.g., Business Administration, Sales, or Marketing).
- Experience: At least 2 years of experience in a similar commercial, operational, or analytical role.
- Skills: Excel and PowerBI hold few secrets for you. You are a pro at planning and setting priorities.
- Languages: Business fluency in English and Dutch. Proficiency in French is a strong advantage for our BeNeLux collaboration.
What we offer
Working at Mars/Royal Canin means working in an entrepreneurial culture based on our Five Principles. Alongside a competitive benefits package, we offer an environment where your personal development is a priority and where there are endless opportunities for your further career growth.
Ready to create a better world for pets (and our customers)? Apply now and show us why you are the driving force our Sales team needs!