Royal Canin
DTC Logistics Service
Shanghai, Chine
Derrière chaque sac de nos produits, il y a une équipe d’ingénieurs et d’experts en fabrication engagés à garantir les standards les plus élevés en matière de qualité et de sécurité. Que tu sois en train d’optimiser les lignes de production, de concevoir des solutions innovantes ou de maintenir des technologies de pointe, ton travail contribue directement à améliorer la vie des animaux partout dans le monde. Rejoins une équipe où l’innovation, la précision et la passion se rencontrent chaque jour.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful DTC Logistics Service at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
Je suis vraiment fier de diriger une équipe passionnée par l’idée de faire une différence pour les animaux. Chaque jour, on se concentre sur la précision, l’innovation et le maintien des standards de qualité les plus élevés. Ce qui distingue vraiment Royal Canin, c’est l’engagement envers le développement—qu’il s’agisse d’améliorer nos processus, d’adopter des technologies de pointe ou d’aider les collaborateurs à évoluer dans leur carrière. C’est incroyablement gratifiant de savoir que notre travail ne se limite pas à générer du succès, mais qu’il crée aussi des opportunités significatives pour toute l’équipe.
JR Smith Directeur du site de North Sioux City, Global Value Chain Operations
Key Responsibilities
Order Management
- Handle DTC orders from different platforms like Tiktok in OMS System
- Manage Order Delivery Process
- Tracking Order Process
- Handle Return Orders in OMS System
Onsite Management
- 3PL Capacity & Efficiency Management, solve the problems raised by operator lead
- Support DTC Supervisor for Onsite upgrade (Equipment, Rack and etc.)
- 5S Management for all DTC WHs
- Safety Management for all DTC WHs
- Daily Capacity Dashboard
- Operation Cost analysis for all DTC and PR creation for all DTC RDC
Inventory Management
- Weekly Replenishment for DTC WHs
- Daily Stock Freshness Review
- Manage periodic Stocktaking
- SLOB stock communication with demand & planning team, to make sure the freshness for the DTC WHs
Customer Service
- Weekly review Return Order &Complaint for all DCs.
- Periodic Customer service report analysis
- Communicate with demand & planning team to follow up customer complaints during CMOS meeting.
System Coordinator
- OMS Key user, to handle OMS issues
- Support DTC Supervisor to do UAT for new system
- Support DTC Supervisor to study DTC supply rout
Job Specifications/Qualifications
- Bachelor’s degree
- Have financial experience and financial certification
- Worked in the fast-moving consumer goods industry for more than 2 years
- Pay attention to details and have strong problem-solving skills
- Familiar with ERP and WMS system operations
- Basic English speaking and writing skills