Regional L2C Deployment Lead - APAC
Thaïlande; Pékin, Chine; Docklands, Australie; Canton, Chine; Petaling Jaya, Malaisie; Shanghai, Chine; Singapour, Singapour
Tout ce que nous faisons est guidé par notre passion pour les animaux. À travers chaque rôle et chaque site dans le monde, nos équipes sont unies par une mission commune : créer un Monde Meilleur pour les Animaux. En tant qu’entreprise véritablement centrée sur les animaux, nous plaçons les animaux au cœur de tout—des produits que nous développons aux soins et à l’expertise que nous apportons à notre travail. Que vous soyez en R&D, en production, au service client ou dans l’une de nos fonctions corporate, vos contributions ont un impact direct sur la santé des animaux partout dans le monde. Nous sommes également profondément engagés envers la croissance et le développement de nos collaborateurs, offrant des opportunités d'apprendre, d'innover et de faire la différence chaque jour.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Regional L2C Deployment Lead - APAC at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
Ce que j’aime le plus chez Royal Canin, c’est à quel point nous sommes centrés sur les animaux—tout ce que nous faisons tourne autour de l’amélioration de la vie des animaux. Il ne s’agit pas seulement de créer des produits de haute qualité, mais de vivre notre mission au quotidien. En même temps, Royal Canin investit en nous, les collaborateurs, en nous aidant à grandir, à développer nos compétences et à donner un véritable sens à notre travail. C’est inspirant de faire partie d’une équipe mondiale qui met la santé des animaux et le développement personnel au cœur de ses priorités.
Christina Sermak-Frankowski Directrice People & Organization, Learning & Culture
Purpose
This role is part of the EOS Regional Deployment organization and is responsible for deploying the newly designed Lead to Cash Omni Solutions to the Asia Pacific Markets in collaboration with the EOS COE and GPOs, designing the deployment strategy and playbook, ensuring the adoption of the core solutions and strong alignment of businesses to standardized global processes. Scope include capabilities such as B2B CRM, Field Sales Execution, Customer 360, Webshop, enabled by the mainstream technology platforms including Salesforce, SAP S/4 hana, etc.
This role will be a critical enabler of value creation for the business by ensuring a high-quality transformation of the Demand function systems, processes and tools, leveraging their strong knowledge of the current As-Is environment to help deliver a successful implementation of a world class To-Be suite of Systems, processes and tools.
What are we looking for?
7 to 10 years of Experience in demand/sales function and ideally with experience in deployment of new digital capabilities
Experience of driving business process changes and change management impacts across teams
Demonstrable experience of delivering through others and creating collaborative relationships.
Good communication, especially in English, and interpersonal skills
What will be your key responsibilities?
This role will cover the deployment of L2C Omni capabilities (Salesforce CRM, Field Execution, Customer Service) to all Asia Pacific Markets
The role will require development of deep expertise on the end to end Processes and Systems to be able to lead thinking on the most effective and efficient way that RC can be “Easier to work WITH and FOR”.
Be the key voice of the local FUNCTION in the project, escalating issues for resolution with speed and proactively managing the market teams
Internally It works hand with hand with the COE, APAC EOS Business Team, CXO, and data to ensure the successful completion of milestones
Externally it works with 3rd party vendors such as Salesforce.com, System Integrators and Business Integrators.
#TBDDT