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Royal Canin

Inside Sales Representative (PRO)

Creve Coeur, Missouri; Franklin, Tennessee; New York, New York

Tout ce que nous faisons est guidé par notre passion pour les animaux. À travers chaque rôle et chaque site dans le monde, nos équipes sont unies par une mission commune : créer un Monde Meilleur pour les Animaux. En tant qu’entreprise véritablement centrée sur les animaux, nous plaçons les animaux au cœur de tout—des produits que nous développons aux soins et à l’expertise que nous apportons à notre travail. Que vous soyez en R&D, en production, au service client ou dans l’une de nos fonctions corporate, vos contributions ont un impact direct sur la santé des animaux partout dans le monde. Nous sommes également profondément engagés envers la croissance et le développement de nos collaborateurs, offrant des opportunités d'apprendre, d'innover et de faire la différence chaque jour.

  • Job Type: varies
  • Level: mid-level
  • Travel: varies
  • Average Salary: $63K-$96K

Success Profile

What makes a successful Inside Sales Representative (PRO) at Royal Canin? We look for the right mix of the following traits when speaking with you.

  • Analytical
  • Curious
  • Efficient
  • Responsible
  • Results-driven
  • Team player
  • Purpose

    Connect your passion for pets to the purpose: A Better World For Pets

  • Health & Wellbeing

    A comprehensive focus on your individual health & wellbeing

  • Inclusion

    A place where you can belong and be yourself

  • Career development

    Professional learning offerings, annual personal development plans, Mars University

  • Attractive total rewards

    Your financial wellbeing through a competitve salary and bonus plan

  • Focus on sustainability

    We invest in you so you can make a better world

Ce que j’aime le plus chez Royal Canin, c’est à quel point nous sommes centrés sur les animaux—tout ce que nous faisons tourne autour de l’amélioration de la vie des animaux. Il ne s’agit pas seulement de créer des produits de haute qualité, mais de vivre notre mission au quotidien. En même temps, Royal Canin investit en nous, les collaborateurs, en nous aidant à grandir, à développer nos compétences et à donner un véritable sens à notre travail. C’est inspirant de faire partie d’une équipe mondiale qui met la santé des animaux et le développement personnel au cœur de ses priorités.

Christina Sermak-Frankowski Directrice People & Organization, Learning & Culture

Title: Inside Sales Representative (PRO)

Location: Creve Coeur, MO; New Jersey, NJ; Franklin, TN

Workstyle: Onsite (5 days a week)

Mars does not sponsor visas for this role. This position is not eligible for relocation benefits

The PRO Inside Sales Representative is accountable for driving PRO business growth through the recruitment of both new PRO partners and new D2C referrals. The inside sales representative will be responsible for execution of the PRO BU strategy and achievement of business objectives/KPI’s by delivering specific sales goals. This is achieved by supporting the team in our broader KPI’s as well as responsibility for specific assigned Inside Sales KPI’s and responsibilities. This role virtually sells to customers. Associate will work with our PRO sales team to recruit PRO Customers (breeders, shelters, WSSD) onto our D2C referral program.

What will be your key responsibilities?

  • Meet overall sales objectives & KPI’s.  Demonstrate success in improving the recruitment of new D2C customers and gaining the recommendation from our PRO Partners (Breeders, Shelters, and WSSD) 
  • Utilize Salesforce and PRO specific reports to strategically target recruitment. 
  • Proactively identify and pursue RFP opportunities, lead the development of compelling proposal responses, and drive the process through to contract award.
  • Learn, understand, and share with our partners the importance of Nutrition. 
  • Build effective relationships across all cross functional teams. (D2C, Marketing, Finance, Customer Service)
  • Continually acquire new product knowledge and sales skills by utilizing internal resources and staying current with company provided tools (classroom training, E-learning modules etc) 
  • Build effective relationships within the PRO team and support them as needed from an inside sales perspective 
  • Develop and execute an effective Business Plan for the Inside Sales Role 
  • Conduct quarterly business reviews with Line Manager and routinely adjust the strategies, tactics, and investments based on changing needs to maximize performance and hit KPI goals.
  • Ability to work in a cross-functional team-based environment.  Adept at working in highly fluid, complex, and ever-changing environments

What are we looking for?

  • High School Diploma Required with 2-3 years of Sales experience
  • Associate degree, Bachelor’s degree preferred with 2-3 years Sales experience
  • Enthusiastic self-starter, interested in breaking into a more sales focused career path
  • Success in previous roles including creatively finding opportunities or solving problems to drive advocacy
  • Experience using analytics and insights to enhance decision-making and tactical execution
  • Demonstrated ability to work independently and in a close team environment, self-starter
  • Verbal, written, presentation, interpersonal, and communication skills
  • Follow-through and attention to detail
  • A natural curiosity to learn and understand a unique business model
  • Ability to build report on phone with new prospective partners and customers.
  • Consultative Selling Skills
  • Ability to manage multiple projects at once and change course if needed
  • Strong Excel Skills

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

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