Royal Canin
Quality Manager H/F/X
Aimargues, France
Tout ce que nous faisons est guidé par notre passion pour les animaux. À travers chaque rôle et chaque site dans le monde, nos équipes sont unies par une mission commune : créer un Monde Meilleur pour les Animaux. En tant qu’entreprise véritablement centrée sur les animaux, nous plaçons les animaux au cœur de tout—des produits que nous développons aux soins et à l’expertise que nous apportons à notre travail. Que vous soyez en R&D, en production, au service client ou dans l’une de nos fonctions corporate, vos contributions ont un impact direct sur la santé des animaux partout dans le monde. Nous sommes également profondément engagés envers la croissance et le développement de nos collaborateurs, offrant des opportunités d'apprendre, d'innover et de faire la différence chaque jour.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Quality Manager H/F/X at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
Ce que j’aime le plus chez Royal Canin, c’est à quel point nous sommes centrés sur les animaux—tout ce que nous faisons tourne autour de l’amélioration de la vie des animaux. Il ne s’agit pas seulement de créer des produits de haute qualité, mais de vivre notre mission au quotidien. En même temps, Royal Canin investit en nous, les collaborateurs, en nous aidant à grandir, à développer nos compétences et à donner un véritable sens à notre travail. C’est inspirant de faire partie d’une équipe mondiale qui met la santé des animaux et le développement personnel au cœur de ses priorités.
Christina Sermak-Frankowski Directrice People & Organization, Learning & Culture
Segment : Royal Canin
Contrat : CDD ( 1 an)
Localisation : Aimargues
What are we looking for?
Experience : 2+ years in leading ISO 9001:2015/Quality Management.
System/Food Safety Management System position in reputed food industry
Project Management experience and Stakeholder management.
IT literate: high level of Microsoft Office, especially word and excel.
Fluency in English (C1/C2)
What will be your key responsibilities?
Implement and oversee corporate Q&FS standards (QMS, EMQM, DQM, product disposal) across the market unit, identifying gaps, defining action plans, and tracking progress.
Lead document control and compliance processes, acting as site expert/admin (e.g., Nexus) and ensuring accurate version control.
Drive quality culture and engagement: communicate QMP awareness, deliver QFS training, and act as the market’s QMS expert to share best practices.
Manage audits and reviews: lead internal audits, organize management reviews, coordinate external LRQA audits, and report compliance quarterly.
Handle incidents and continuous improvement: support product-related incident management, coach teams on problem solving and root cause analysis, and track CAPAs.
Develop and manage quality programs for importers and liaise with the global Q&FS community to adopt changes and maintain standards.
What can you expect from Mars?
You will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office!
You will work in a unique campus, which gathers more than 800 Associates working for: the international HQ, the French subsidiary, two laboratories, a kennel and a cattery with more than 200 cats & dogs, and finally the most important factory of the Royal Canin group
A unique and ideal work environment to become the leader in health through nutrition for cats and dogs!
You will evolve in the heart of an innovative production plant that will challenge you, on a daily basis
Royal Canin's CSR commitments, to build a better world for tomorrow:
Since 2015, no waste to landfill is made by the 16 Royal Canin factories in the world
All Royal Canin products manufactured in Europe are ISO 14001 certified from design to factory gate
Since 2017, Royal Canin has supported the K-DOG program of the Curie Institute, which trains dogs to detect breast cancer via olfaction.