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Royal Canin

Key Account Manager; Royal Canin

India; Bombay, India

Everything we do is driven by our passion for pets. Across every role and every location around the world, our teams are united by a shared purpose: creating A Better World For Pets. As a truly pet-centric company, we put pets at the heart of everything—from the products we create to the care and expertise we bring to our work. Whether you’re in R&D, manufacturing, customer care, or any of the corporate functions, your contributions make a direct impact on the health of pets everywhere. We’re also deeply committed to the growth and development of our associates, offering opportunities to learn, innovate, and make a difference every day.

  • Job Type: varies
  • Level: mid-level
  • Travel: varies
  • Average Salary: $63K-$96K

Success Profile

What makes a successful Key Account Manager; Royal Canin at Royal Canin? We look for the right mix of the following traits when speaking with you.

  • Analytical
  • Curious
  • Efficient
  • Responsible
  • Results-driven
  • Team player
  • Purpose

    Connect your passion for pets to the purpose: A Better World For Pets

  • Health & Wellbeing

    A comprehensive focus on your individual health & wellbeing

  • Inclusion

    A place where you can belong and be yourself

  • Career development

    Professional learning offerings, annual personal development plans, Mars University

  • Attractive total rewards

    Your financial wellbeing through a competitve salary and bonus plan

  • Focus on sustainability

    We invest in you so you can make a better world

What I love most about Royal Canin is how pet-centric we are—everything we do revolves around improving the lives of pets. It’s not just about creating high-quality products; it’s about living our purpose every day. At the same time, Royal Canin invests in us as associates, helping us grow, develop our skills, and find real meaning in our work. It’s inspiring to be part of a global team that prioritizes both pet health and personal development.

Christina Sermak-Frankowski People & Organization Director, Learning & Culture

Role : Key Account Manager

Job Purpose

The Key Account Manager contributes in reaching the growth objectives for the brand & is responsible for building the joint business plan, defining & tracking the key business metrics to deliver sales with the platform. The KAM is expected to develop relationships with both internal & external stakeholders to plan and execute the complete business operations supporting Key Accounts business. Additionally, the incumbent would also be responsible for all marketing Initiatives collaborating with CMM - Emerging Channel

Job Responsibilities

  • Developing the Sales and Marketing plans for Key accounts
  • Responsible for delivering Primary & Secondary targets set for the year as per the phasing.
  • Negotiation & Contract Management: Lead negotiations regarding pricing, promotional funding, trade terms, and contract renewals to ensure mutually beneficial agreements.
  • Driving JBP (Join Business Plan) drawn up with the platform with the objective of driving share gain & volume growth
  • To drive Forecast Accuracy at SKU level for all the service regions for the platform
  • Building Product Assortment at customer/store level with an objective of driving premiumization & long tail portfolio
  • Develop & execute Marketing Activation Calendar in alignment with the Customer & CMM (Customer Marketing)
  • Deliver the planned outcome and ACOS/ ROI attributed sales
  • Responsible for driving Perfect Digital Store (online) & Perfect Store (offline) as per the regional guidelines with the platform
  • Control and efficiently deploy budget for brand building with the platform
  • Work closely with all internal stakeholders (Finance, Marketing, and Supply chain) and ensure adherence to define
  • Maintain Financial Hygiene with all customers working closely with S&F team viz; CN, Payment & NOC
  • Data Analysis & Insights – Share consumer trends & competition strategy to support overall business.

Job Specifications/Qualifications

Note: May differ from the current job holder’s own skills and experience.

Education & Professional Qualifications

MBA or Equivalent Degree

Knowledge / Experience

Key Accounts, Modern Trade, Ecom with minimum 5yrs of experience

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