Job: Education & Training Coordinator

Shift: Days

Location: Royal Canin (North Sioux City, SD)

Royal Canin is seeking an Education and Training Coordinator to join our exciting pet food business at a manufacturing plant in North Sioux City, SD. We focus on the unique needs of cats and dogs. Our obsession with detail allows us to deliver precise, effective nutrition and help them become their magnificent best.

As part of our overall total compensation package, Mars Petcare offers a competitive benefits package to all associates: Medical, Dental, Vision & Life Insurance, Short- & Long-Term Disability, and 401k match.  Associates are also immediately eligible (based on hire date) for up to three weeks of vacation, 12 Paid Holidays per year, Sick Pay, Maternity & Parental Leave, and annual bonus earning potential, plus many other ancillary benefits not listed here.

This role plays a critical function at the RSD Facility. Our associates are at the heart of everything that we do. The Education and Training Coordinator develops and supports the overall associate training program through the Education and Training Pillar.

The purpose of the Education & Training (E&T) Pillar is to deploy an effective, efficient, and integrated training system at the site; building the required associate capabilities and enabling competent performance to support loss reduction.

The successful candidate will use loss data to design, develop, manage, and facilitate operational training for hourly production associates to improve their technical skills and performance.

This role ensures that associates are equipped through training and preparation to run their respective areas efficiently to meet role expectations.

Key Responsibilities

• Develop the overall education and training program and strategies for the site

• Working closely with the site on training and coaching all associates on (Mars TPM Program) E&T standards.

• Through the progression stages of (Mars TPM Program), you will ensure that the hourly role standards be incorporated into the role profile; working closely with P&O, and as we well updating the induction and training plans for new comers.

• Facilitate the role profiling methodology to build clear inventories of responsibilities and required skills;  identify gaps to build training course and curriculum.

• Using loss data to build the factory skills matrix; ensuring this is kept up to date with the outputs of Associate validation.

• Develop a standardized and robust training for all operational associates; building the appropriate training standards and validation procedures to eliminate factory losses.

• Ensure appropriate knowledge management methodologies are applied to maintain, share and update recorded knowledge within the site’s information structure

• Facilitate the Training design and development methodology with support from the Subject Matter Experts (i.e. Operations, Safety, QF&S, etc.) in a way to drive standardization and simplification across the sites.

• Training & Coaching on all E&T processes, systems and tools.

• Provide leadership, objectives, feedback, and performance coaching to all associates involved in site education and training programs, especially on the job trainers and expert trainers.

• Manage Uniform Program through a selected provider to ensure both uniform and supply needs are met

• Create and support framework to ensure successful onboarding for new associates according to standard.

• Provide administrative support as required

• Other admin tasks and other duties as assigned

Job Specifications/Qualifications

Education & Professional Qualifications

• Bachelor's Degree in Education, Human Resources, or a related field

OR

• 3-5 years of relevant experience in education in training, preferably in a business environment

• Background in a manufacturing environment

• Experience with instructional design theory and implementation

Preferred:

• Experience as an adult trainer

• Experience completing full training cycles (assess needs, plan, develop, monitor, and adjust)

• Bilingual Spanish / English

Knowledge / Experience

• Strong organizational and multi-tasking skills

• Outstanding written, verbal, and interpersonal communication skills

• Ability to deal effectively with the uncertainty of change

• Strong interpersonal skills with the ability to inspire and work together with associates within all levels of the organization

• Ability to work with confidentiality

• Excellent computer skills with experience in Word, PowerPoint, and Excel

• Ability to work with little or no supervision

About Mars, Incorporated

Mars is a family-owned business with over a century of history, making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.