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Royal Canin

Scientific Services Manager - West

Creve Coeur, Missouri

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Everything we do is driven by our passion for pets. Across every role and every location around the world, our teams are united by a shared purpose: creating A Better World For Pets. As a truly pet-centric company, we put pets at the heart of everything—from the products we create to the care and expertise we bring to our work. Whether you’re in R&D, manufacturing, customer care, or any of the corporate functions, your contributions make a direct impact on the health of pets everywhere. We’re also deeply committed to the growth and development of our associates, offering opportunities to learn, innovate, and make a difference every day.

  • Job Type: varies
  • Level: mid-level
  • Travel: varies
  • Average Salary: $63K-$96K

Success Profile

What makes a successful Scientific Services Manager - West at Royal Canin? We look for the right mix of the following traits when speaking with you.

  • Analytical
  • Curious
  • Efficient
  • Responsible
  • Results-driven
  • Team player
  • Purpose

    Connect your passion for pets to the purpose: A Better World For Pets

  • Health & Wellbeing

    A comprehensive focus on your individual health & wellbeing

  • Inclusion

    A place where you can belong and be yourself

  • Career development

    Professional learning offerings, annual personal development plans, Mars University

  • Attractive total rewards

    Your financial wellbeing through a competitve salary and bonus plan

  • Focus on sustainability

    We invest in you so you can make a better world

What I love most about Royal Canin is how pet-centric we are—everything we do revolves around improving the lives of pets. It’s not just about creating high-quality products; it’s about living our purpose every day. At the same time, Royal Canin invests in us as associates, helping us grow, develop our skills, and find real meaning in our work. It’s inspiring to be part of a global team that prioritizes both pet health and personal development.

Christina Sermak-Frankowski People & Organization Director, Learning & Culture

Title: Scientific Services Veterinarian- West Territory

Locations: LA, San Fran, Seattle, Denver and MN

Workstyle: Remote

Mars does not sponsor visas for this role. This position is not eligible for relocation benefits

The ROYAL CANIN Scientific Services Manager will lead a team of Scientific Services Veterinarians responsible for providing internal and external veterinary technical expertise, in addition to driving sales performance through our influence of key opinion leaders (KOLs) and specialty hospitals. This role is a strategic partner with the Director of National Accounts and veterinary sales director, to deliver collaborative plans that drive business results in alignment with objectives of the therapeutic diet business. The Scientific Services team fills a crucial role in the execution of best-in-class scientific education as well as consultation with customers that drive health through nutrition of cats and dogs.

What will be your key responsibilities?

  • Build, develop and engage a diverse, collaborative team that is regarded as the scientific resource and veterinary partner for our veterinary sales team.
  • Partner with the veterinary sales director to ensure execution of our strategy in the field to drive recommendation through education and influence.
  • Work cross-functionally to help identify solutions that drive business growth through technical excellence and KOL influence in the field
  • Provide insight to the Veterinary sales teams on opportunities to leverage the team’s technical expertise, as well as KOL influence to deliver business results
  • Collaborate with Royal Canin Marketing and Scientific Communications to ensure veterinary field support of new product launches and promote growth of existing products
  • Coordinate with Data and Analytics, Sales Transformation, and Customer 360 teams to deliver effective tools to manage and measure work in veterinary sales support and KOL management.
  • Partner with the vet nutritional advisors to maintain and expand nutritional consultations to hospitals in a way that is efficient, brings value to our customer and drives therapeutic results for their patients.
  • Streamline processes with veterinary sales team to focus on high impact activities
  • Collaborate with the MVH and National Accounts team to align with medical leadership in business planning.
  • Drive team member’s subject matter expertise in nutrition, as well as the sales process
  • Use strong business acumen to prioritize and manage team budgets effectively
  • Support development and management of tools to measure impact of KOL influence on business results
  • Ability to travel (up to 75%) and otherwise be able to work from home effectively

What are we looking for?

  • A Doctorate in Veterinary Medicine (or equivalent) with an active license in one or more states is required
  • 3+ years employment as a veterinary practitioner.
  • 2+ years of experience working in vet industry
  • Demonstrated leadership skills, particularly for a remote team
  • Collaborative personality and the ability to work cross-functionally with high emotional intelligence to manage stakeholders with mutuality
  • Able to thrive in an environment of rapid change
  • Strategic agility and problem-solving skills
  • Able to learn effectively on the fly
  • Have knowledge of Salesforce and other tools to manage and measure work
  • Excellent PC skills (Microsoft Word/PowerPoint/Teams/OneNote, and Zoom)

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

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