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Royal Canin

Regional L2C Deployment Lead - APAC

태국; 베이징, 중국; Docklands, 호주; 광저우, 중국; 프탈링자야, 말레이시아; 상하이, 중국; 싱가포르, 싱가포르

Everything we do is driven by our passion for pets. Across every role and every location around the world, our teams are united by a shared purpose: creating A Better World For Pets. As a truly pet-centric company, we put pets at the heart of everything—from the products we create to the care and expertise we bring to our work. Whether you’re in R&D, manufacturing, customer care, or any of the corporate functions, your contributions make a direct impact on the health of pets everywhere. We’re also deeply committed to the growth and development of our associates, offering opportunities to learn, innovate, and make a difference every day.

  • Job Type: varies
  • Level: mid-level
  • Travel: varies
  • Average Salary: $63K-$96K

Success Profile

What makes a successful Regional L2C Deployment Lead - APAC at Royal Canin? We look for the right mix of the following traits when speaking with you.

  • Analytical
  • Curious
  • Efficient
  • Responsible
  • Results-driven
  • Team player
  • Purpose

    Connect your passion for pets to the purpose: A Better World For Pets

  • Health & Wellbeing

    A comprehensive focus on your individual health & wellbeing

  • Inclusion

    A place where you can belong and be yourself

  • Career development

    Professional learning offerings, annual personal development plans, Mars University

  • Attractive total rewards

    Your financial wellbeing through a competitve salary and bonus plan

  • Focus on sustainability

    We invest in you so you can make a better world

What I love most about Royal Canin is how pet-centric we are—everything we do revolves around improving the lives of pets. It’s not just about creating high-quality products; it’s about living our purpose every day. At the same time, Royal Canin invests in us as associates, helping us grow, develop our skills, and find real meaning in our work. It’s inspiring to be part of a global team that prioritizes both pet health and personal development.

Christina Sermak-Frankowski People & Organization Director, Learning & Culture
  • Purpose

    This role is part of the EOS Regional Deployment organization and is responsible for deploying the newly designed Lead to Cash Omni Solutions to the Asia Pacific Markets in collaboration with the EOS COE and GPOs, designing the deployment strategy and playbook, ensuring the adoption of the core solutions and strong alignment of businesses to standardized global processes. Scope include capabilities such as B2B CRM, Field Sales Execution, Customer 360,  Webshop, enabled by the mainstream technology platforms including Salesforce, SAP S/4 hana, etc.

    This role will be a critical enabler of value creation for the business by ensuring a high-quality transformation of the Demand function systems, processes and tools, leveraging their strong knowledge of the current As-Is environment to help deliver a successful implementation of a world class To-Be suite of Systems, processes and tools.

  • What are we looking for?

    • 7 to 10 years of Experience in demand/sales function and ideally with experience in deployment of new digital capabilities

    • Experience of driving business process changes and change management impacts across teams

    • Demonstrable experience of delivering through others and creating collaborative relationships.

    • Good communication, especially in English, and interpersonal skills

  • ​​What will be your key responsibilities?

    • This role will cover the deployment of L2C Omni capabilities (Salesforce CRM, Field Execution, Customer Service) to all Asia Pacific Markets

    • The role will require development of deep expertise on the end to end Processes and Systems to be able to lead thinking on the most effective and efficient way that RC can be “Easier to work WITH and FOR”. 

    • Be the key voice of the local FUNCTION in the project, escalating issues for resolution with speed and proactively managing the market teams

    • Internally It works hand with hand with the COE, APAC EOS Business Team, CXO, and data to ensure the successful completion of milestones

    • Externally it works with 3rd party vendors such as Salesforce.com, System Integrators and Business Integrators.

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