Royal Canin
Quality & Food Safety Product Hold & Release Officer
Fremont, 네브래스카 주
Everything we do is driven by our passion for pets. Across every role and every location around the world, our teams are united by a shared purpose: creating A Better World For Pets. As a truly pet-centric company, we put pets at the heart of everything—from the products we create to the care and expertise we bring to our work. Whether you’re in R&D, manufacturing, customer care, or any of the corporate functions, your contributions make a direct impact on the health of pets everywhere. We’re also deeply committed to the growth and development of our associates, offering opportunities to learn, innovate, and make a difference every day.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful Quality & Food Safety Product Hold & Release Officer at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
What I love most about Royal Canin is how pet-centric we are—everything we do revolves around improving the lives of pets. It’s not just about creating high-quality products; it’s about living our purpose every day. At the same time, Royal Canin invests in us as associates, helping us grow, develop our skills, and find real meaning in our work. It’s inspiring to be part of a global team that prioritizes both pet health and personal development.
Christina Sermak-Frankowski People & Organization Director, Learning & Culture
The Quality & Food Safety Product Hold & Release Officer responsibility is to ensure the realization of various quality controls on the finished products before their release on the markets. The PH&R Officer will be responsible for managing the Positive Hold and Release and the Hold & Release processes (release of finished pallets based on the results of microbiological & chemistry analyses, general hold disposition management in collaboration with the Site Q&FS manager and other members of the site teams) at RFT, Royal Canin in Fremont, Nebraska.
What are we looking for?
College diploma / University degree in science or equivalent level of experience greater than 5 years is required.
3+ years of work experience in a Food manufacturing environment
Experienced in auditing, quality systems, and laboratory techniques
Highly organized, great prioritization skills, flexible, and approachable
Excellent customer relationship skills
Attention to detail
Good problem-solving experience
Knowledge of food safety and nutrition is an asset
What will your key responsibilities be?
This Associate will manage the hold and release process on finished products:
Receives and reviews daily microbiological & chemical results
Ensures data reconciliation to ensure that all finished products (FP) have been analyzed, and appropriate records are available, including but not limited to shift compliance checks to CCPs, OPRPs, PCs, and other quality control and hold requirements and PCQI sign off before FP release
Performs the extraction of the corresponding Extrusion Lot / Packaging Batch to determine traceability for any Holds as appropriate
Verifies hold from the past 24 hrs. and monitors daily hold reconciliation of food safety holds from 3rd party & W/H records
Ensures communication with external warehouses & local supply chain team in case of Hold of finished products/GHNs
Alert QFS managers immediately of any concerns
Participate in site audit programs as a member of the QFS team
Ensure through daily verification that all products required to be in HOLD status are secured on hold
Coordinate the review of analysis results to support the disposition recommendations for the product held and bring data and recommendations to Q&FS Manager for review & release approval
Support the daily release of finished products to ensure timely disposition and availability of product in the market
Ensure gaps in the process are adequately raised to the relevant stakeholders for resolution to mitigate risk
Support the traceability of product as required to support the site on an incident investigation or customer complaint concerns
Ensure compliance all MARS Q&FS Standards are followed
Ensure all necessary records are maintained for review during Internal and External Quality or regulatory audits
Be an active member if the Q&FS team supports the site in achieving all target and objectives as a team
Manage applicable key performance indicators (KPI’s) appropriately (monitor, collect, distribute, and / or identify actions) with regard to product release and hold disposition and Day on hold
Support continuous improvement initiatives as appropriate
Manage the flow of samples – prioritize urgent to ensure timely release of dispositioned product
Ensure traceability of samples: registration of samples, recording, and coding
Organize subcontracted analysis: sending samples, monitoring deadlines
Update team with any changes to LIMs/analysis/matrices, etc.
Shipping samples
Follow Waste Management System protocol
Participate in the management of non-conformities / corrective and preventive
actions
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
A strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
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