Royal Canin
E-Commerce KAM
Seúl, Corea del Sur
Everything we do is driven by our passion for pets. Across every role and every location around the world, our teams are united by a shared purpose: creating A Better World For Pets. As a truly pet-centric company, we put pets at the heart of everything—from the products we create to the care and expertise we bring to our work. Whether you’re in R&D, manufacturing, customer care, or any of the corporate functions, your contributions make a direct impact on the health of pets everywhere. We’re also deeply committed to the growth and development of our associates, offering opportunities to learn, innovate, and make a difference every day.
- Job Type: varies
- Level: mid-level
- Travel: varies
- Average Salary: $63K-$96K
Success Profile
What makes a successful E-Commerce KAM at Royal Canin? We look for the right mix of the following traits when speaking with you.
- Analytical
- Curious
- Efficient
- Responsible
- Results-driven
- Team player
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Purpose
Connect your passion for pets to the purpose: A Better World For Pets
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Health & Wellbeing
A comprehensive focus on your individual health & wellbeing
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Inclusion
A place where you can belong and be yourself
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Career development
Professional learning offerings, annual personal development plans, Mars University
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Attractive total rewards
Your financial wellbeing through a competitve salary and bonus plan
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Focus on sustainability
We invest in you so you can make a better world
What I love most about Royal Canin is how pet-centric we are—everything we do revolves around improving the lives of pets. It’s not just about creating high-quality products; it’s about living our purpose every day. At the same time, Royal Canin invests in us as associates, helping us grow, develop our skills, and find real meaning in our work. It’s inspiring to be part of a global team that prioritizes both pet health and personal development.
Christina Sermak-Frankowski People & Organization Director, Learning & Culture
The purpose of this role in Royal Canin Korea is to drive sales growth by managing key online retail partnerships and optimizing digital sales strategies. This position plays a crucial role in providing eCommerce market insights, maintaining strategic communication with key eCommerce platforms, and collaborating closely with internal stakeholders to align with the company’s vision and key objectives.
What are we looking for?
The ideal candidate must demonstrate strong capabilities in driving results, ensuring accountability, and communicating effectively across functions
Proven expertise in strategic account management, e-commerce platforms, and customer/channel development is essential to succeed in this role
Strong interpersonal and communication skills, both locally and internationally
Over 5 years of experience in FMCG, including a minimum of 3 years in the E-commerce field
Advanced level of English both written and verbal
What will be your key responsibilities?
Key customer/channel management
Develop strong partnership with key accounts in order to deliver targeted sales growth
Regular visit to key customers including eCommerce partners, pure-play specialists and channels
Lead and negotiate annual agreement with eCommerce partners
Develop plan, KPI and goals to achieve for each eCommerce partners
Analyze and interpret category, retail, industry and performance data to identify risk & opportunities
Sales forecasting, monitoring sales results and reporting
Deliver financial commitments including GSV, NSV and Trade
Digital /eCommerce Capabilities
Well-aware of the Omni-channel dynamics and able to set priorities
Sell category vision to customers, and grow premium portfolio for Royal Canin.
Fully understand the pet owner journey to address relevant touch points by impactful sales & marketing activities.
Identify strategic keywords for brand & portfolio, deploy & monitor shelf-share status.
Plan yearly sales promotion to enhance brand visibility and sales performance
Utilize the promotion data to make continuous improvement (CTR/CVR/ROAS etc.)
Develop & execute plans based on shopper insights and link with company strategy.
Be creative, flexible, self-motivated and open to challenge in constantly evolving digital environment
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.
Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.